FAQ’s

Q: Where can I park?
A: It is possible to park on the yellow line outside the B&B after 6pm until 8am.  There are a small number of on street parking bays on the riverside. There is also a long stay carpark at The Vista which is £1.30 per day, located a 2 minute walk across the river, also there is a short stay carpark a minutes walk away, located around the corner in the Crescent.
 
Q: Do you offer Wi-Fi?
A: Yes we offer Wi-Fi throughout free of charge, all you need to do is request the code upon arrival.
 
Q: What is the cancellation policy?
A: Our cancellation policy is 48 hours prior to checkin at no charge, within the 48 hours you will be charged the first night of your stay.
 
Q: What are your checkin and check out times?
A: Our checkin time starts at 2:30pm until 9:30pm, the check out time is up to 10am.  If you have any requests in regards to checking in early or arriving later than the last checkin time, please call us on 01775 719075 to see if we can help you.
 
Q: Are you able to cater breakfast for people with dietary requirements?
A: Yes, but ONLY with at least 48hrs notice, otherwise we cannot guarantee this.
 
Q: Are toiletries provided in the room?
A: We only provide hand soap in the rooms, however we have a small selection of toiletries to purchase if you forget something and a hairdryer if you require one. 

 

If you have any further questions, please do not hesitate to contact us via phone or email.